Shipping policy

Last updated: 15 April 2026

Shipped from the EU

All orders ship from our warehouse in Riga, Latvia. Because we ship within the European Union, there are no customs duties or import fees for EU customers. All prices on fisho.eu include VAT.

Processing Time

Orders placed on business days (Monday–Friday) are typically dispatched within 24 hours. Orders placed on weekends or Latvian public holidays are processed on the next business day.

You'll receive a confirmation email with tracking information once your order has shipped.

Free Shipping (3–5 Business Days)

We offer free standard shipping to the following countries:

  • Latvia
  • Estonia
  • Lithuania
  • Poland
  • Germany
  • Finland
  • Sweden
  • Denmark
  • Netherlands
  • Belgium

Estimated delivery: 3–5 business days from dispatch.

Standard Shipping — €7.90 (5–7 Business Days)

For the rest of the EU, shipping is €7.90:

  • Austria
  • Bulgaria
  • Croatia
  • Cyprus
  • Czechia
  • France
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Luxembourg
  • Malta
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain

Estimated delivery: 5–7 business days from dispatch.

VAT Included

All prices on fisho.eu include VAT. For EU customers, what you see at checkout is what you pay — no surprises at the door.

Carriers

We ship via Omniva and DPD, depending on destination and availability. The carrier for your order will be shown in the shipping confirmation email along with your tracking number.

Order Tracking

Once your order ships, you'll receive an email with a tracking number and a link to follow your package. If you haven't received tracking information within 48 hours of your order, please check your spam folder, then contact us at info@fisho.eu.

Outside the EU

We currently do not offer automated checkout for non-EU destinations (UK, Norway, Switzerland, and rest of world). If you'd like to order from outside the EU, email us at info@fisho.eu and we'll provide a manual shipping quote.

Please note: orders shipped outside the EU may be subject to customs duties and import taxes in your country, which are the responsibility of the recipient.

Lost or Delayed Packages

If your package hasn't arrived within the estimated delivery window:

  • Check your tracking link for the latest status
  • Contact us at info@fisho.eu with your order number

We'll investigate with the carrier and, if the package is confirmed lost, we'll ship a replacement or issue a full refund — your choice.

Questions?

Email info@fisho.eu or call +371 20122140. We're happy to help with any shipping questions.