Privacy policy

Last updated: 15 April 2026

Who We Are

Fisho.eu is operated by SIA KANOR MANAGEMENT (registration number 40203564547, VAT number LV40203564547), registered at Liepājas iela 2-86, Rīga, LV-1002, Latvia.

We are the data controller for any personal data collected through fisho.eu. For data protection questions, contact us at info@kanormanagement.com.

What Data We Collect

We collect the following categories of personal data:

  • Identity data: your name, email address, phone number, and delivery address — when you place an order or contact us
  • Order data: products purchased, order history, and transaction details
  • Payment data: payment method type and transaction references (full card numbers are processed by our payment providers, not stored by us)
  • Browsing data: IP address, browser type, device information, pages visited, and referral source — collected automatically via cookies and analytics tools
  • Communication data: messages you send us via email or contact forms
  • Marketing data: email address and preferences — only if you subscribe to our newsletter

Why We Collect It

We use your data for the following purposes:

  • Order fulfillment: processing your purchase, shipping, and providing order updates
  • Customer support: responding to your questions and resolving issues
  • Legal obligations: tax compliance, fraud prevention, and record-keeping required by law
  • Marketing: sending promotional emails — only with your explicit consent, and you can unsubscribe at any time
  • Store improvement: understanding how visitors use our site so we can make it better

Legal Basis for Processing

Under the GDPR, we process your data based on:

  • Contract performance — when processing is necessary to fulfill your order (Article 6(1)(b))
  • Legal obligation — when we must keep records for tax or regulatory requirements (Article 6(1)(c))
  • Legitimate interest — for fraud prevention and improving our store, where our interests do not override your rights (Article 6(1)(f))
  • Consent — for marketing communications, which you can withdraw at any time (Article 6(1)(a))

Who We Share Data With

We share your data only when necessary to run our business:

  • E-commerce platform provider — hosts our store, processes checkout, and stores order data
  • Payment processors — handle card payments and alternative payment methods securely
  • Shipping carriers — receive your name and delivery address to ship your order
  • Email marketing provider — sends newsletters if you subscribe
  • Analytics tools — help us understand site traffic (data is aggregated where possible)

We do not sell your personal data to third parties.

International Transfers

Our e-commerce platform and some service providers may process data on servers located outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are in place — including Standard Contractual Clauses approved by the European Commission — to ensure your data receives an equivalent level of protection.

How Long We Keep Data

  • Order and transaction data: 5 years from the date of purchase (required for tax and accounting purposes under Latvian law)
  • Marketing data: until you unsubscribe or request deletion
  • Browsing and analytics data: up to 26 months
  • Customer support correspondence: 2 years after resolution

After these periods, data is securely deleted or anonymized.

Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete data
  • Erasure — ask us to delete your data (where there is no legal reason for us to keep it)
  • Restriction — ask us to limit how we use your data
  • Data portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interest or for marketing purposes
  • Withdraw consent — for any processing based on consent, at any time

To exercise any of these rights, email info@kanormanagement.com. We will respond within 30 days.

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija, www.dvi.gov.lv) or the data protection authority in your country of residence.

Cookies

We use cookies to keep your shopping cart working, remember your preferences, and understand how visitors use our site. Essential cookies are necessary for the store to function. Analytics and marketing cookies are only set with your consent.

You can manage your cookie preferences through your browser settings or via the cookie consent banner on our site.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised "last updated" date. For significant changes, we will make reasonable efforts to notify you — for example, by posting a notice on our website.

Questions?

For any data protection questions or requests, contact:
SIA KANOR MANAGEMENT
info@kanormanagement.com
Liepājas iela 2-86, Rīga, LV-1002, Latvia